A Spherical Fuzzy Multi-Criteria Decision-Making Model for Industry 4.0 Performance Measurement

In recent years, efficient processes have become increasingly important because of high-level competition in the production industry. The concept Industry 4.0 is a relatively new and effective method for managing processes. Because implementation process includes connections between objects, humans, systems, it quite difficult to evaluate measure performance. At this stage, performance criteria can be applied. However, linguistic evaluation makes problem too complicated solve. purpose paper present novel fuzzy measurement model small medium-sized manufacturing firms. A hybrid spherical analytic hierarchy (SF-AHP)—weighted score methodology (WSM) proposed scoring process. application part paper, propounded was applied five companies. results study used as reference experts